1. Our commitment to accessibility

CEVA Animal Health is committed to making the Feliway United Kingdom website (https://feliway.com/gb) accessible, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 and the Equality Act 2010.

This accessibility statement applies to the website https://feliway.com/gb.

2. Compliance status

3. Automated audit results

3.1 Lighthouse 13.0.2 Audit

Lighthouse Accessibility Score: 92 / 100

Lighthouse automated checks identified the following issues:

3.2 WAVE Audit (WebAIM)

AIM Score: 8.2 / 10

4. Non-compliance details

4.1 Forms — Missing labels

The following form fields do not have a correctly associated label, preventing screen reader users from identifying their purpose:

• 2 fields in the popup form (-15% off first order): 'First name' and 'Email' fields without explicit HTML labels

• <select> elements without an associated <label> element via for/id

WCAG: 1.3.1 Info and Relationships (A) · 3.3.2 Labels or Instructions (A)

4.2 Empty button and link

• 1 button without accessible text (empty button) — likely an icon button without aria-label

• 1 link without perceivable name (empty link) — image link without text alternative

WCAG: 2.4.4 Link Purpose (A) · 4.1.2 Name, Role, Value (A)

4.3 Insufficient colour contrast

8 elements have very low contrast ratios according to WAVE. The affected text does not meet the minimum ratio of 4.5:1 for normal text or 3:1 for large text.

WCAG: 1.4.3 Contrast (Minimum) (AA)

4.4 Invalid ARIA attributes

Some HTML elements use ARIA attributes that are not permitted for their role or type, which may cause unexpected behaviour for assistive technology users.

WCAG: 4.1.2 Name, Role, Value (A)

4.5 Frames without title (<iframe>)

Some <iframe> elements (typically from third-party scripts — social media, tracking, video) do not have a title attribute describing their content.

WCAG: 4.1.2 Name, Role, Value (A)

5. Action plan and remediation timeline

6. Technical information about this website

• HTML5 / CSS3 / JavaScript

• Shopify Plus (e-commerce CMS)

• Custom theme based on Shopify Dawn

• Didomi (consent management — Consent Mode V2)

• Google Tag Manager

• Bloomreach (personalisation)

• Yotpo (customer reviews)

7. Evaluation tools used

• Google Lighthouse 13.0.2 — automated accessibility audit

• WAVE (WebAIM) — visual accessibility evaluation

• axe DevTools 4.11.1 — supplementary automated audit

• Chrome DevTools — DOM and tab order inspection

Audit date: 9 July 2026

Page audited: https://feliway.com/gb

8. Content not within the scope of the accessibility regulations

The following content is exempt from accessibility requirements:

• Third-party content (scripts and frames from platforms such as YouTube, Meta, Google Maps, etc.) over which CEVA Animal Health has no editorial control

• Office file formats (PDF, DOCX) published before 23 September 2018

• Online maps and mapping services, provided that essential information is presented in an accessible manner

9. Feedback and contact information

Reporting an accessibility issue

If you experience an accessibility barrier on this website, please contact us:

Enforcement procedure

If you are not satisfied with our response, you may contact:

• Online: https://www.equalityhumanrights.com/en/contact-us

• By post: Equality and Human Rights Commission, Arndale House, The Arndale Centre, Manchester M4 3AQ

• By phone: 0808 800 0082 (Monday–Friday, 9am–5pm)

10. Statement details

Statement prepared: 9 July 2026

Next scheduled review: July 2027

Assessment approach: Automated audit (Lighthouse 13.0.2 + WAVE + axe DevTools 4.11.1)

CEVA Animal Health — Accessibility Statement Feliway United Kingdom — 9 July 2026